The Cloud Infrastructure Service & Demand Manager is a dual-hat role sitting at the crossroads of demand governance and service delivery excellence. You are both the trusted partner of business and IT stakeholders for all Cloud infrastructure requests, and the guarantor of service quality, continuity, and performance across the Cloud portfolio.

The Team

You will join the Platform & Operations team . It is a dynamic , collaborative , and supportive environment bringing together expertise in operations, cloud, managed applications, governance, and transformation. The team works on visible and meaningful topics , with strong interactions across stakeholders and domains, offering a great opportunity to contribute to service performance ,



continuous improvement , and the evolution of key operational practices. It is a place where you can have a real impact, share ideas, and grow within a team that values cooperation , ownership , and innovation .

Details of the mission

1/ Demand Management

- Collect, qualify, and centralize all Cloud infrastructure service requests from business and IT teams.
- Assess technical and financial feasibility in collaboration with Cloud architects and engineers
- Maintain a structured, prioritized, and tra]]>

📌 Cloud Infrastructure Service & Demand Manager (Madrid)
🏢 L'Oréal España
📍 Madrid