03 nov
|
Gartner
|
Barcelona
Specialist, CES About This Role Client Engagement Services (CES) Specialists provide world-class service by engaging directly with clients or internal stakeholders across Gartner to coordinate requests with Gartner Business & Technology Insights Analysts. Successful Specialists demonstrate a passion for client service, strong problem-solving skills in complex scenarios, and a willingness to learn with a high degree of ambition and drive. In the role of CES Specialist, you will act as a connector between internal and external Clients and the Gartner Analyst community to problem solve around our clients most pressing technology and business-related questions and problems. What you’ll do
- Interprets client needs and identifies the most relevant Gartner Analyst to fulfill the request
- Provides research and resources to business leaders to help improve their businesses
- Partners with internal stakeholders on client needs
- Reads industry research and develops understanding of complex topics
- Provides executive level customer service
- Builds strong working relationships with the Gartner Business & Technology Insights Analyst community and receives unlimited access to all Gartner research content
What you’ll need
- Bachelor's degree preferred
- Experience in proactive problem solving with complex scenarios
- Strong time management and org]]>
📌 Specialist, Client Engagement Services (Barcelona)
🏢 Gartner
📍 Barcelona