Hotel Reception Assistant (Mallorca)

Hotel Reception Assistant (Mallorca)

03 nov
|
HBX Group España
|
Mallorca

03 nov

HBX Group España

Mallorca

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘integral approach, local touch’ mentality. Provide a professional, welcoming and efficient front-of-house service at HBX Headquarters while coordinating day-to-day reception, workplace and office administration. Manage incoming telephone calls, reception email and general correspondence, directing enquiries promptly and accurately.

Coordinate meeting-room readiness, shared-area presentation, office signage and reception materials.

Purchase office supplies, equipment and furniture in line with approved processes, budgets and procurement requirements monitor stock and service levels.

Perform routine administrative and bookkeeping tasks, including invoice coordination, purchase-order support, expense reconciliation and budget tracking.

Coordinate preventive and corrective maintenance for office facilities and equipment, log issues, follow up with providers and escalate service risks.

Coordinate and participate in office-space planning, moves, renovations and workplace-improvement projects.

Provide corporate-travel support to employees and act as the operational point of contact for travel suppliers, escalating policy or commercial matters as required.

Maintain accurate office records, supplier contacts, procedures and service documentation, and prepare basic activity and cost reports for the Central Services Manager.





Act as a visible point of support during office incidents and follow applicable health, safety, security, confidentiality and data-protection procedures.

Fluent spoken and written English and Spanish additional languages are an advantage.

Strong organisation, attention to detail and ability to manage multiple priorities in a busy office environment.

Proficient in Microsoft Office, particularly Outlook, Word, Excel, PowerPoint and Teams.

Able to maintain accurate trackers, produce basic reports and handle digital records in line with data-protection requirements.

Previous experience in reception, office coordination, facilities administration, workplace services, hospitality or a comparable customer-facing role.

Experience dealing with suppliers, facilities issues, travel support, invoices or office purchasing is desirable.

Relevant vocational qualification or equivalent practical experience first-aid, health-and-safety or facilities-related training is an advantage.

Supporting office continuity during maintenance issues, peak visitor periods, employee moves, onboarding/offboarding and renovation activity.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. Provide a professional, welcoming and efficient front-of-house service at HBX Headquarters while coordinating day-to-day reception, workplace and office administration. Manage incoming telephone calls, reception email and general correspondence, directing enquiries promptly and accurately.

Coordinate meeting-room readiness, shared-area presentation, office signage and reception materials.

Purchase office supplies,



equipment and furniture in line with approved processes, budgets and procurement requirements monitor stock and service levels.

Perform routine administrative and bookkeeping tasks, including invoice coordination, purchase-order support, expense reconciliation and budget tracking.

Coordinate preventive and corrective maintenance for office facilities and equipment, log issues, follow up with providers and escalate service risks.

Coordinate and participate in office-space planning, moves, renovations and workplace-improvement projects.

Provide corporate-travel support to employees and act as the operational point of contact for travel suppliers, escalating policy or commercial matters as required.

Maintain accurate office records, supplier contacts, procedures and service documentation, and prepare basic activity and cost reports for the Central Services Manager.

Act as a visible point of support during office incidents and follow applicable health, safety, security, confidentiality and data-protection procedures.

Fluent spoken and written English and Spanish additional languages are an advantage.

Strong organisation, attention to detail and ability to manage multiple priorities in a busy office environment.

Proficient in Microsoft Office, particularly Outlook, Word, Excel, PowerPoint and Teams.

Able to maintain accurate trackers, produce basic reports and handle digital records in line with data-protection requirements.

Previous experience in reception, office coordination, facilities administration, workplace services, hospitality or a comparable customer-facing role.

Experience dealing with suppliers, facilities issues, travel support, invoices or office purchasing is desirable.

Relevant vocational qualification or equivalent practical experience first-aid, health-and-safety or facilities-related training is an advantage.

Supporting office continuity during maintenance issues, peak visitor periods, employee moves, onboarding/offboarding and renovation activity.

📌 Hotel Reception Assistant (Mallorca)
🏢 HBX Group España
📍 Mallorca

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