Join a team of security and technology professionals and help Swiss Re to fulfil its mission in making the world more resilient. As theSecurity Awareness Process Manager, you'll support the development of Swiss Re's information security & risk awareness programme, establish a communication plan to get across security awareness topics and coordinate proprietary trainings to educate employees on the importance of staying safe in the digital world. What's more, you'll be working in a hybrid setup, perfectly balancing work from home and the office premises.

About the team

Group Security & Technology Platforms (GSTP) brings together security, technology platforms and operational resilience to provide secure, reliable and scalable foundations for Swiss Re's business. The function ensures that security, resilience and engineering quality are embedded by design into how technology is built, operated and evolved across the organisation.

As part of the Security Team, Cyber Incident Management coordinates the preparation for, response to and recovery from cyber incidents, minimising business impact and protecting Swiss Re's operations, clients, and reputation. We're looking for an experienced, composed and collaborative leader who can strengthen our incident response capability and lead teams through complex, high-pressure cyber situations.

In your role, you will…

Lead the Cyber Incident Management team for Swiss Re

Develop and maintain a world-class cyber incident response capability, including plans, procedures and response playbooks

Manage technical and non-technical responses to major cyber-attacks, ensuring swift detection, containment,



eradication and recovery

Mobilise Swiss Re resources and lead communications with stakeholders across all areas of the business and levels of seniority

Organise response teams and activities regionally and globally

Coordinate tabletop exercises and simulations to test and improve our response capabilities

Identify improvements, conduct retrospectives and drive continuous improvement across cyber incident response practices

Collaborate with cross-functional teams to enhance threat intelligence, cyber defence and organisational resilience

Ensure thorough documentation of cyber incident response and emergency management plans

Engage stakeholders and provide executive-level briefings on cybersecurity incidents, trends and recommendations

Conduct post-incident reviews to identify root causes and support the creation of incident reports

Provide feedback to the Threat Intelligence team for appropriate analysis and dissemination

Lead, inspire and develop the Incident Management team by establishing an environment that enables autonomy, mastery and continuous learning

Be available to respond outside normal business hours as needed, including participation in on-call arrangements for urgent matters





Contribute to Swiss Re's healthy and transparent risk culture where everyone engages in continuous risk accountability activities

Your qualifications

Nobody is perfect and meets 100% of our requirements. If you, however, meet some of the criteria below and are curious about the world of teaching employees about cyber security's importance and raising their awareness, we'll be more than happy to meet you

What we need from you:

Passion, drive and a belief in the value of strong cyber incident response as an enabler of business resilience

Experience leading cyber incident response, security operations or comparable technology teams in complex, international environments

The ability to communicate, collaborate and influence across a broad range of stakeholders, including senior management, technology teams, business functions, Legal, Compliance, Communications and Risk Management

A track record of successful delivery in incident response, emergency management, cybersecurity operations, threat intelligence or related security disciplines

Demonstrated expertise and a high level of motivation as a leader for an international team with the ability to work in a hybrid setting

Hands-on understanding of incident response lifecycle activities, including preparation, detection, containment, eradication, recovery and lessons learnt

Strong judgement, structured decision-making and composure under pressure during high-impact cyber events

Being fluent in data and analytics and knowledgeable of using data to drive operational improvement

A high

📌 Team Lead Incident Management (Madrid)
🏢 Swiss Re
📍 Madrid