03 nov
|
Epam Systems
|
La Coruña
03 nov
Epam Systems
La Coruña
The Calypso Support Analyst provides day-to-day application support for the Calypso trading and risk platform, ensuring system stability, timely issue resolution, and effective collaboration with front office, middle office, back office, and technology teams. Provide production support for the Calypso platform across trading, risk, settlements, and accounting modules Triage issues, perform root cause analysis, and escalation complex problems to support or development teams Support users across trade capture, confirmations, settlements, cash management, and reporting workflows Troubleshoot pricing, valuation, and market data issues in coordination with quants and market data teams Support asset classes such as FX, Rates, Credit, MM,
and Derivatives (as applicable) Write and execute SQL queries (Oracle/Sybase) to investigate data issues Review and interpret Calypso logs, engine outputs, and Java stack traces Support interface issues involving upstream/downstream systems (e.g., Murex, Swift, GL, risk engines) Assist with deployments, patch installations, environment refreshes, and user access management As a Senior on the team, you will be expected to mentor and support junior resources A minimum of 3 years of experience as Calypso Support Analyst
📌 Support Support Senior Support Specialist (La Coruña)
🏢 Epam Systems
📍 La Coruña