03 nov
|
OneMoneyWay
|
Andalucía
03 nov
OneMoneyWay
Andalucía
We're hiring: Danish-speaking Onboarding Manager OneMoneyWay is a financial platform offering business accounts, payments and business cards to SMEs across Denmark, Sweden, Norway and Spain. We're looking for a Danish-speaking Onboarding Manager to guide new Danish business clients from signed application to fully active account, working from our office in Málaga's financial district.
What you'll do
* Guide new Danish business clients through the onboarding process, from application to account activation
* Be the client's main point of contact during onboarding by phone and email
* Collect and check client information and documents, and follow up on anything missing
* Work closely with sales, compliance and customer support to keep applications moving
* Make sure clients are set up correctly and know how to get started with their account and cards
* Track applications and keep case notes up to date in our CRM
* Spot bottlenecks and suggest improvements to make onboarding faster and smoother What we're looking for
* Fluent Danish and good English, written and spoken
* Experience in onboarding, customer success, account management or a similar client-facing role
* Highly organised, detail-oriented and good at managing many cases at once
* Clear, friendly communicator who keeps clients informed and motivated
* Proactive and solution-oriented, with a strong sense of ownership
* Based in Málaga or willing to relocate Nice to have
* Experience from fintech, banking, payments or B2B services
* Basic familiarity with KYC or document checks (we'll train you)
What we offer
* A key role in a fast-growing, multi-country fintech
* Hybrid setup: 3 days in our Málaga office, 2 days from home
* Modern office in Málaga's financial district with an international team
* Full training and onboarding into financial services
* Room to grow into team lead, customer success or operations roles
* Competitive salary based on experience #J-18808-Ljbffr
📌 Danish-speaking Onboarding Manager (Andalucía)
🏢 OneMoneyWay
📍 Andalucía