We're not building another finance app. Meet The Team Hello I'm Jack, VP of Design at Cleo. I'm excited to be growing the Experience Chapter as Cleo enters its next stage of scale. We care deeply about clarity of thinking, creating exceptional end-to-end experiences and delivering high-quality work at every stage of the design process. Many of the team work directly in code, building our own design tools, creating high fidelity prototypes and shipping to production. We're rethinking the UX of the product from the ground up, around fully agentic financial assistants that can run your financial life.

About The Role
We are currently hiring a Staff Product Designer to sit within Core Experience, the team responsible for platform UX, information architecture, and the design system. Product & Platform Vision Define the long-term vision for Cleo’s AI-driven financial platform Architect multi-year product frameworks that unify credit, subscriptions, savings, with an AI agentic layer tying it together Shape how AI works across the product in ways that feel clear, responsible, and empowering Cross-Company Experience Architecture Design scalable mental models that reduce financial complexity at scale Align navigation, IA,



and behavioural flows across the full lifecycle Anticipate future product expansion and ensure foundational decisions scale Strategic Influence Partner with executive leadership to shape product direction and roadmap priorities Translate ambiguous strategic bets into compelling product concepts and prototypes Establish experience principles that guide teams across the company Craft & Quality Bar Set the highest standard for visual, interaction, and systems craft Raise the ambition of what fintech can feel like Mentor designers and elevate thinking across the Experience org Design System Direction Provide strategic direction for the evolution of Cleo’s Design System as a platform asset Ensure the system enables both speed and expressive excellence Define governance and architectural direction in partnership with Core Experience leaders What We're Looking For A company-level design leader operating through influence rather than authority A systems thinker who designs frameworks, not just features Deeply experienced in fintech or other complex, high-trust B2C domains Proven in shaping scaling products into durable platformsComfortable influencing VP and C-level stakeholders Exceptional in craft, with the judgment to balance beauty, clarity, and scale Forward-looking, with strong perspectives on AI-native interaction models Motivated by reshaping how people understand and emotionally experience money

What we offer

We offer
benefits package built to support you in and out of work. Benefits vary by country and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements. We're glad to make reasonable adjustments at any stage of the process.

📌 Staff Product Designer (La Mancha)
🏢 Cleo
📍 La Mancha