03 nov
|
Permut
|
Cataluña
Permut is the leading conversational AI platform for brands to build, optimize and scale AI agents across every customer channel. Our agents connect to a brand's systems to understand customer needs, resolve requests and take action throughout the shopping journey, from product discovery to post-purchase support. +100 amazing brands chose Permut in our first year. Our ambition is to become the platform that powers how brands serve, engage and sell through AI. Permut is the leading conversational AI platform for brands to build, optimize and scale AI agents across every customer channel. Our agents connect to a brand's systems to understand customer needs, resolve requests and take action throughout the shopping journey, from product discovery to post-purchase support. +100 amazing brands chose Permut in our first year. Our ambition is to become the platform that powers how brands serve, engage and sell through AI. This is a hands‐on product marketing role focused on content. You'll get deep into the product, build AI agents and workflows, explore new capabilities and turn what you discover into compelling demos, videos, tutorials and customer stories. You'll own the process from finding a relevant use case to building it, telling the story, distributing it and understanding what worked. The goal is to help brands see how Permut can improve their customer experience, reduce support costs and drive more sales. Create AI agents, demos and workflows that bring real customer use cases to life,
from resolving support requests to recommending products and qualifying sales opportunities. Turn product capabilities into great content. Produce product videos, walkthroughs, tutorials, social posts, launch content and sales materials. Work closely with Product and Engineering to understand what's shipping, test it yourself and find the clearest way to demonstrate its value. Talk to customers and work with Customer Success to uncover useful workflows, measurable results and lessons other brands can learn from. Explain why a capability matters to a founder, ecommerce director or customer experience leader, using language that reflects their priorities. Test formats and channels across LinkedIn, our website, email and partner communities. Learn what creates qualified interest and helps customers adopt the product. You have demos, videos, writing, projects or campaigns you can show us. You're comfortable writing copy, recording walkthroughs and editing product videos. You care about how content performs and use feedback and data to improve it. You write excellent English. Spanish is a strong plus. Experience with B2B SaaS, ecommerce, customer experience or AI products is valuable. You'll have ownership from day one, room to build the content function as we grow, and the tools and autonomy to do your best work. Show us something you've made that helped people understand a product and want to use it.
📌 Content Specialist (Cataluña)
🏢 Permut
📍 Cataluña