People Hive is supporting a client in the search for a Customer Experience Specialist (Dutch) to join their team in Valencia.

A Dutch-speaking Customer Experience Specialist role with an international e-commerce company, focused on customer support, complex case resolution, cross-functional coordination and continuous improvement.

Critical Requirements

- Native/near-native Dutch and fluent English
- Minimum 1 year of fast-paced customer-facing experience
- Strong communication and problem-solving skills
- Calm and resilient under pressure
- Comfortable working with KPIs and multiple channels
- Based in or near Valencia, with EU work eligibility (no visa sponsorship)
- Available to start ASAP

What's on Offer

- 1 month of accommodation if relocating

Priority: ACTIVE

Location: Valencia

Working arrangement: Onsite

Employment: Full-time

Languages: Dutch + English

Working hours: Monday–Friday, 09:00–17:30

Seniority: Entry to Mid-level

Industry: E-commerce / Customer Experience

Salary: €1,700–€1,900 gross per month

Job Reference: PH-DSR-301026

📌 Customer Experience Specialist – Valencia
🏢 People Hive HR Consultancies
📍 Valencia