Position: Payroll Delivery Specialist, France Location: Spain (fully remote), hybrid working options available in Granada.

At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com

About the job

Responsible for supporting the operational teams to ensure they are skilled and knowledgeable in meeting our client(s) deadlines. Whilst also working with management to provide the best service to our clients by delivering their functional and technical expertise support to a selection of clients

Main Responsibilities

- Support Managers with client ensuring all information is accurate and provided on time
- Provide support and guidance for all implementations and go lives
- Provide daily functional support to the teams, to support the successful delivery of payrolls
- Responsible for the maintenance of the Client Solution workbook
- Responsible for the updating, maintaining and enforcing of the Defined Work Instructions (DWIs)and other process documentation
- Ensure and Sign Off System Maintenance Testing




- Support the review of the Statement of Works before its shared with the Client to ensure its fit for purpose
- Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate
- Working with Operational Management, Transformation and Products to implement automation, innovation and any continuous improvement programmes
- Responsible for the management of the legislation roadmap and ensuring the team are upskilled in upcoming changes and processes are updated where needed
- Support Year End
- Ability to recognize and deal appropriately with sensitive and confidential information
- Proactively identify upsell opportunities
- Support Management with the resolution of client escalations, along with lessons learnt, and upskill and develop team members

Key Criteria to monitor performance

- Adherence to all Security and Compliance procedures 100% Attainment of customer SLA agreements
- Adherence to quality standards
- Adoption of innovation initiatives
- Reduction of client escalations through knowledge transfer to both the client and payroll team
- Demonstrate professionalism and act responsibly

Required experience Professional /Job Experience





- Strong knowledge of the various inputs and outputs such as third party interfaces, timekeeping, tax filing/compliance, benefits and other key areas that integrate with payroll
- Ability to identify and mitigate risks
- Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint
- Flexibility to support a global and fast paced environment
- Attention to detail, and excellent written and verbal skills
- Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures

Education and Training Essential

3-4 years relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environment. Experience of French payroll processes, practices and associated legislation. Good level of French (min. B2) and a good level of English. It would great if you have HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred Payroll certifications

Benefits

At Strada, we support your whole self - offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against general watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diver

📌 Payroll Delivery Specialist (Granada)
🏢 1ES02 NorthgateArinso Granada S.L.U.
📍 Granada