Customer Success, Senior Manager (m/f/d)EMEAAbout The JobOnapsis is on a mission to safeguard the most critical business applications that business depends on daily.
The Customer Success Senior Manager (m/f/d) at Onapsis is a "Coach/Player".
You are the architect of regional growth, responsible for mentoring a high-performing team of CSMs and Renewal Reps while personally piloting the strategy for our most prestigious, general accounts.
You will translate complex cybersecurity and SAP-landscape challenges into scalable customer journeys, ensuring our clients don't just "use" our software, but weave it into the fabric of their enterprise security posture.
If you thrive on pressure-testing deal strategies, fostering "Extreme Ownership" in your team,



and serving as the bridge between technical product evolution and executive value realization, this is your next challenge.Key ResponsibilitiesThe "Coach": Regional Leadership & Force Multiplication (70%)People Management & Mentorship: Lead a team of CSMs and Renewal Reps. you are pressure-testing renewal strategies, identifying expansion "white space," and coaching your team on how to navigate complex SAP/Cybersecurity stakeholders.Operational Excellence: Partner with the VP of Customer Success to refine the regional customer journey.
Strategic "North Star" Portfolio (30%)Elite

📌 Senior Customer Success Manager (Leganés)
🏢 Onapsis
📍 Leganés