Remote Technical Services Specialist Surgical Robotics Madrid Medtronic
Full time
Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
**To support our Surgical portfolio within EMEA we are currently looking for a fulltime customer-oriented remote Technical Service Specialist with excellent communication skills and the ability to explain complicated technical issues related to the Hugo robotic-assisted surgery (RAS) system and the Digital Technology DS1 (an AI-powered surgical video management and analytics platform for the operating room) to Health Care Professionals (HCP), Start-up-specialists (SUS) and Field Service Engineers (FSE).
Perform technical activities requiring considerable judgment and have ownership of continuous improvement projects.
Focus on remote support, with occasional onsite support / training availability (domestically and international).
Bachelor's or master's degree in (biomedical/electrical/mechanical) engineering, with a minimum of 4 years of relevant experience or advanced degree with a minimum of 2 years relevant experience, or a medical degree with technical skills and experience.
~**Fluency in Portuguese, English and Italian is required (C1/C2).**
~ Experience with robotics or motion control within a large capital equipment environment.
~ Experience with software troubleshooting.
**The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.




Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
From the R&D; lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**Life-transforming technologies** . We advance healthcare, society, and equity with every design, inside and outside our walls.
**Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
Within the Digital Domain, the Procurement Business Partner's role is to maximize value of Digital businesses and activities thanks to a robust collaboration with Digital Senior Leadership Team. This scope of this position is integral and concerns DIGITAL R&D.;
**The position requires robust sourcing professional skills with a strong ability to develop relationships within and across the different lines of business and throughout the Procurement organization, including Leadership /Management,



transversal & project management skills in a multi-cultural environment.
Strong experience in Procurement or related field (buyer, sales, partnership, outsourcing, project manager etc.
Good understanding of business, operations, and legal aspects including service level agreements, KPIs'
Influential management, ability to convince and persuade others regarding appropriate solutions
Transversal Management skills are required for this position.
Strong Leadership, Management, and Talent development skills
Build competitive and innovative sourcing initiative pipeline, based on spend and existing landscape analysis, market intelligence, business needs, risks and opportunities, fully aligned on budget & LRPs, delivering value to Digital and to the business.
Operations Management**
Lead and manage a team of Integral Lead Buyers.
Be accountable for Digital & Business demands regarding sourcing activities.
Anticipate and consolidate all business needs at the global level, to optimize negotiations at Global level.
Oversees the execution of strategic sourcing initiatives and negotiations with a focus on BOI improvement and in alignment with category strategies defined by the category management.
Advise and coach General Lead Buyers and Global Buyers in their sourcing strategies, negotiation strategies & tactics, market knowledge.
Engage proactively with other Procurement Domains.
Deliver robust Supplier Management with strategic & business reviews and performance management.
Ensure mastery of Procurement technical excellence (TCO, SRM, Market Intelligence, Risk Management, Innovation, CSR, HSE, compliance, quality.).
Work closely with procurement services to leverage as much as possible the middle and back-offices services.
**Stakeholder Management**
Engages upfront senior stakeholders of Digital and selected business stakeholders in other GBUs.
Creates and strengthen relationships with other Procurement Domains, Digital Finance, Legal department, Digital Business Development
Presents Procurement strategies to key internal customers for review and input.
**Fluent in English is a must
**Join Sanofi Procurement** for a chance to develop with mentoring and guidance from inspirational leaders while helping to make an impact on the lives of countless people worldwide. General**
**Project**
**Surveys**
**Web**
**Film**
**Women**
**Data**
**Network**
**

📌 Contract Management Specialist - Procurement (M/F/X) (Barcelona)
🏢 Synlab International
📍 Barcelona