Flexible Work Arrangement Full time Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first
- developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. As we are building our new in-house Service & Repair Customer Care organization, we are looking for Customer Care Representatives who are passionate about delivering exceptional services and who thrive in a fast‑moving environment. You will become a trusted partner for customers, helping ensure that medical devices are repaired, maintained, and returned to service as quickly and efficiently as possible. This position is based in Lisbon, Portugal and follows a hybrid work arrangement, with a combination of office‑based and remote work to cover Portugal. Travel is expected to be minimal and primarily associated with business meetings, training, or organizational initiatives. Support quality and compliance requirements in a highly regulated MedTech environment. + Participate in projects, system enhancements and User Acceptance Testing (UAT) activities to help improve the tools and processes we use every day Professional proficiency in English, Portuguese and Spanish, both written and verbal + Proficiency with Microsoft Office applications, including Outlook, Excel, and Word. + Experience using Enterprise Resource Planning (ERP) or Customer Relationship Management (CRM) systems such as SAP or Salesforce + Experience participating in process improvement initiatives, projects, or User Acceptance Testing (UAT)



activities The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

We offer
a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short‑term incentive called the Medtronic Incentive Plan (MIP). We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission
- to alleviate pain, restore health, and extend life
- unites a general team of 95,000+ passionate people. From the R&D; lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. Life‑transforming technologies . We advance healthcare, society, and equity with every design, inside and outside our walls. Cutting‑edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. #

📌 Coordinador/a Centro de Control (España)
🏢 GO ACTEX
📍 España