BD is seeking a Customer Service Operations Leader Iberia to head the Customer Care and Contract & Tender groups within the GBS–QTC model for the Iberia region in Spain.
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The role drives reliable service delivery, governance, and continuous improvement while ensuring compliance and business alignment. xhfqzwm
The candidate will lead ~45 employees (4 direct reports), manage the CS budget, and partner with Commercial teams to drive growth and margin.
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📌 Iberia Customer Service & Contracts Leader (España)
🏢 BD
📍 España