Location:
Barcelona, Spain | Full-time About Netenders Netenders is an international e-commerce group operating across Europe and North America through brands including Wordans, Needen, Ntextil and Egotier. We are looking for a hands-on Salesforce CRM Lead to take full ownership of our Salesforce ecosystem, sales automation, reporting and commercial performance optimization.

Key Responsibilities
Salesforce Administration & Automation
• Manage and optimize Salesforce Sales Cloud.
• Build and maintain workflows using Salesforce Flow.
• Automate lead assignment, qualification and follow-ups.
• Manage CRM integrations with internal and external systems.
• Ensure data quality and reliability. Sales Operations & Performance
• Optimize sales pipelines and lead conversion.
• Improve sales team productivity and response times.
• Identify and eliminate operational bottlenecks.
• Implement AI-powered sales automation solutions.
• Collaborate with Sales, Customer Service, Marketing and IT teams. Reporting & Analytics
• Develop automated daily and weekly sales reports.
• Build performance dashboards by country, brand and salesperson.
• Track leads, opportunities,



conversion rates and revenue.
• Analyze sales performance and recommend improvements.
• Ensure accurate and actionable reporting for management. Required Profile
• 3–5+ years of hands-on Salesforce experience.
• Strong knowledge of Sales Cloud, Salesforce Flow and CRM automation.
• Excellent analytical and reporting skills.
• Experience with Excel, Google Sheets and preferably SQL or BI tools.
• Experience with API integrations and workflow automation.
• Understanding of B2B sales operations and e-commerce.
• Fluent English; French or Spanish is a plus.
• Salesforce Administrator certification is highly valued.
• Independent, proactive and results-oriented.

What We Offer
• Full-time position based in Barcelona.
• Direct collaboration with senior management.
• Ownership of CRM operations and automation projects.
• International and fast-moving e-commerce environment.
• Competitive salary with performance-based incentives. We are looking for someone who can execute, automate and deliver measurable results, not simply manage projects.

📌 Salesforce CRM Lead (Barcelona)
🏢 Netenders
📍 Barcelona