About the profile Our company is rapidly growing and now we are looking for a Service Delivery Manager Manager to join our team of professionals. Responsibilities
• Independently manage end-to-end delivery of IT projects, ensuring agreed scope, schedule, budget, and quality are achieved.
• Engage with clients to clarify project goals, requirements, and success criteria.
• Develop and maintain project plans, schedules, and budgets, selecting and applying suitable methodologies (Agile, Waterfall, or hybrid).
• Lead and coordinate project teams, including internal staff, contractors, and vendors, to deliver agreed outcomes on time and within budget.
• Identify and assess risks, issues, and dependencies; define mitigation and contingency plans, and ensure they are implemented.
• Monitor project progress against plan and provide clear, regular status reporting to stakeholders (scope, schedule, budget, risks, and issues).
• Maintain complete and up-to-date project documentation, including plans, timelines, budgets, decisions, and reports.
• Ensure adherence to project budgets, schedules, quality standards, and relevant compliance or contractual requirements.
• Participate in selection, onboarding, and management of vendors and contractors, tracking their performance and resolving delivery issues.
• Plan and coordinate testing and quality assurance activities to confirm that deliverables meet customer requirements and acceptance criteria.
• Facilitate effective communication and collaboration between business, IT, and vendor teams, resolving conflicts and misalignment where needed. Requirements
- Must have
• Completed university degree in Information Technology, Business Informatics, Engineering, or a related field.
• 3+ years of experience managing complex IT projects.
• Proven experience managing end‑to‑end IT project delivery, including scope, timelines, risks, and dependencies.
• Strong experience in stakeholder management,



with the ability to work effectively with internal and external stakeholders at all levels.
• Hands-on experience working with both Agile and Waterfall project management methodologies.
• Experience in project resource management, including planning, allocation, coordination, and tracking of project resources and efforts.
• Clear ownership and accountability for project delivery goals and KPIs, including timelines and quality.
• Ability to manage multiple projects in parallel while maintaining structure, prioritization, and focus.
• Solution‑oriented, proactive mindset with demonstrated project leadership skills.
• Excellent verbal and written communication skills.
• Fluent English (professional working proficiency). Requirements
- Nice to have
• Experience delivering projects in the Life Sciences / Healthcare domain.
• Experience managing projects in Data & AI environments, such as:
• data platforms or data factories;
• analytics, AI/ML, or data engineering initiatives.
• Experience with infrastructure or IT foundation projects, for example:
• Microsoft infrastructure;
• cloud or hybrid environments.
• Good understanding of technical terminology, enabling effective communication with engineering and technical teams.
• Experience working in international, distributed, or cross‑functional teams.
• PMP or equivalent certification. Languages
• English: B2 / C1 level.
• Ideally Georgian or Spanish and Catalan depending on hiring location

What we offer
• Hybrid work model.
• Attractive social benefits package
• 25 holiday days per year
• Opportunities of career development and the opportunity to shape the company's future.
• An employee-centric culture directly inspired by employee feedback
- your voice is heard, and your perspective encouraged.
• Different training programs to support your personal and professional development.
• Work in a fast-growing, international company.
• Friendly atmosphere and supportive Management team.

📌 Senior Service Delivery Manager (Barcelona)
🏢 MIGx
📍 Barcelona