Synmatch AI's client is a specialized pharmaceutical company, part of a larger international healthcare group, focused on innovative solutions in anesthesiology, intensive care, and infectious diseases. With a strong emphasis on hospital-based treatments, they support healthcare professionals in delivering high-quality patient care across Europe. They are looking for an entrepreneurial and commercially driven Senior Key Account Manager who combines a passion for building trusted customer relationships and identifying new opportunities with the ability to lead a local team and shape market presence in a complex hospital environment. In this player-coach role, you will own strategic account plans for target hospitals and healthcare networks, lead tender processes and contract negotiations, and build relationships with anesthesiologists, intensivists, infectious disease specialists, pharmacists, and procurement teams. You will lead and coach a local team of two Key Account Managers, own the country business plan and sales forecast, and act as the primary point of contact for the Sales Director Europe on all market-related matters. This is a full-time [permanent / fixed-term] position. Employment will be managed through WorkMotion, acting as Employer of Record to handle your local contract, payroll, and benefits /directly handling your contract and payroll. This role is open to candidates based in or near Madrid, Spain, with willingness to travel as required across the territory.

Key responsibilities
• Strategic Account Planning: Develop and execute strategic account plans for target hospitals and healthcare networks, translating business priorities into actionable plans and sustainable sales growth.
• Business Development: Identify new business opportunities and drive product adoption, utilization, and account development.
• Stakeholder Relationship Management: Build and maintain trusted, long-term relationships with key stakeholders, including anesthesiologists, intensivists, infectious disease specialists, pharmacists, procurement teams, and hospital decision-makers.
• Complex Organization Navigation: Navigate multidisciplinary hospital organizations to identify decision-makers, understand customer needs,



and influence treatment and purchasing pathways.
• Tender & Contract Leadership: Lead and support tender processes, contract negotiations, and product implementation activities.
• Knowledge Transfer: Provide proactive, product
- and application-specific knowledge transfer, considering both clinical and commercial aspects.
• Market Representation: Represent the company at medical congresses, educational meetings, and regional events.
• Team Leadership & Coaching: Lead, coach, and develop a local team of two Key Account Managers, fostering accountability, collaboration, and a strong performance culture.
• Performance Management: Set clear objectives, conduct regular one-to-ones and performance reviews, and support individual development and capability building.
• Hands-on Coaching: Provide hands-on coaching and strategic guidance to strengthen account management effectiveness and commercial execution.
• Role Balance: Balance personal strategic account responsibilities with the leadership and development of the local team.
• Cross-Team Collaboration: Work closely with colleagues across European teams to share insights, align priorities, and contribute to a strong, customer-focused organization.
• Business Plan Ownership: Own the local country business plan and sales forecast, ensuring alignment with European commercial priorities.
• Sales Director Liaison: Serve as the primary point of contact for the Sales Director Europe on performance, opportunities, risks, and local market dynamics.
• KOL & Institutional Relationships: Act as the local face of the company, building credibility and maintaining strong relationships with key opinion leaders (KOLs), healthcare institutions, and other relevant stakeholders.
• Policy & Reimbursement Engagement:



Develop and maintain relationships with government-level stakeholders and public healthcare institutions, building understanding of local healthcare policy, reimbursement frameworks, and market access processes.
• Regulatory Representation: Represent the company in administrative and non-commercial interactions with external stakeholders, including reimbursement bodies and healthcare authorities, as appropriate.
• Market Liaison: Serve as the local liaison between the company and external market stakeholders, ensuring effective communication and coordination. Candidate requirements
•

Experience:
4–5 years of experience in pharmaceutical or medical sales, ideally within the hospital environment.
• Track Record: Proven experience in building strong customer relationships, identifying opportunities, and achieving commercial results.
• Communication

Skills:
Strong communication, presentation, negotiation, and closing skills.
• Tender

Experience:
Experience in hospital tender business, procurement processes, and multidisciplinary stakeholder management.
• Treatment Pathway Knowledge: Good understanding of acute care and critical care treatment pathways.
• Leadership

Experience:
Initial leadership or coaching experience and the ability to combine personal sales responsibility with team development.
• Healthcare System Knowledge: Good understanding of the local healthcare system, reimbursement processes, and public-sector stakeholders.
• Mindset: Entrepreneurial and team-oriented mindset, strong organizational skills, and the ability to work effectively across European teams.
• Autonomy: Ability to work independently, organize and manage your territory effectively, and take ownership of results.
• Languages: Fluent in Spanish and English.
•

Location:
Residence in or near Madrid preferred, with willingness to travel as required. Desirable (but not required)
• Therapeutic Background: Background in anesthesia, critical care, sepsis management, infectious diseases, or anti-infective therapies is an advantage. Benefits and perks
• Compensation: EUR 74,000-90,000 gross per annum.

📌 Senior Key Account Manager (España)
🏢 Synmatch AI
📍 España