Ethos is a remote-first expert network led by a team with McKinsey/SoftBank/DeepMind lineage. We seek a Head of Support Operations to lead customer success efforts for AI-driven document workflows, including dashboards, renewal forecasts, and escalation playbooks.
This role emphasizes high-quality craft of documents, spreadsheets, and slide decks. Adecuado candidates have 4+ years in CS or support ops for B2B SaaS, experience with health-score models, and the ability to translate usage data into
📌 Head of Support Ops (España)
🏢 ETHOS
📍 España