Business Analyst, Translation Services Operations Description
Are you passionate about transforming operational processes through data-driven insights? Do you have a business analytics background and love for continuous improvement and finding creative solutions to challenging problems? Amazon's Translation Services team is responsible for providing translation tools and solutions to support the localization and translation needs of all Amazon businesses. At Translation Services Operations, we partner with other internal Amazonian teams to translate and deliver content for users of Amazon's tools and services around the world. We obsess over finding the optimal balance between quality, speed, and cost for customers we serve.
We are looking for an experienced Business Analyst to own end-to-end analytical work for our vendor invoicing processes - from maintaining financial controllership to identifying improvement opportunities through data. You will own problems from start to finish: finding opportunities through data analysis, designing solutions, implementing them, and sustaining them. You will build dashboards, automate processes, and maintain the operational mechanisms that keep the business running. Own and monitor key invoicing metrics end-to-end, diving deep into data to identify trends, risks, and improvement opportunities; Design, build, and maintain analytical frameworks and dashboards that ensure financial accuracy and process compliance




Leverage data to propose business improvements and inform decision-making; Conduct root cause analyses on process failures and develop scalable preventive solutions
Partner with cross-functional stakeholders (Business Development, Quality, Product, Finance) to drive alignment and implement agreed-upon improvements.
In the morning, you'll run invoice audits following an audit plan designed to provide statistical coverage across all vendors - ensuring our invoice validation mechanisms are working as expected. By the afternoon, you'll shift focus to analyzing vigente costs for the month, diving deep into month-over-month variation to understand the main drivers and identify what can be improved for better cost efficiency. Throughout the day, you'll also assess where in our processes we have compliance risks, defining guardrails to ensure financial controllership remains strong as we scale.
The Vendor Management & Data Insights (VMDI) team, within Translation Services Operations, consolidates vendor management operations with centralized reporting functions - including invoicing, pricing, and metrics - under one leadership. We are responsible for building and maintaining excellent relationships with external vendors to deliver results at scale for our customers, while providing the data foundation that drives decision-making across the organization.



We collaborate closely with Quality and Content, Business Development, Customer Success, and Products teams to provide a seamless experience for both vendors and clients. We value a collaborative, inclusive, innovative, and data-driven culture as we work to optimize processes, improve quality, and drive cost efficiencies across Amazon's translation ecosystem.
Bachelor's degree or equivalent
Experience making business recommendations and influencing stakeholders
Experience with data visualization using Tableau, Quicksight, or similar tools
Experience in business or financial analysis
Experience defining requirements and using data and metrics to draw business insights
Experience with Excel
Experience with SQL
Experience in Business English skills, both verbal and written
Experience in creating process improvements with automation and analysis, or experience communicating results to senior leadership
Bachelor's degree or above in operations research, applied mathematics, theoretical computer science, or equivalent, or experience working with or evaluating AI systems
Experience with Python or R for data analysis and automation
Experience developing business cases or strategic recommendations that led to operational model changes (e.g., Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.

📌 Business Analyst- Banking Payments (Barcelona)
🏢 Accenture España
📍 Barcelona