Job Description Key Account Manager Oncology Role Purpose
The Key Account Manager Oncology is responsible for driving sustainable growth by orchestrating value-based engagement across the oncology ecosystem. The role evolves from a traditional sales focus to a strategic account & ecosystem leadership role, combining scientific expertise, digital dexterity, data-driven decision making and cross-functional collaboration to maximize patient impact and business performance within full compliance.
Strategic Account & Ecosystem Management
Lead integrated account strategies across hospitals, pharmacies, regional decision-makers, scientific societies and digital opinion leaders. Develop and execute advanced Key Account Plans leveraging real-world data, omnichannel insights and ecosystem mapping. Partner closely with FLM, IFMA, Medical, Marketing and Market Access to ensure aligned and differentiated value delivery. Anticipate changes in the oncology environment (access dynamics, regional influence, patient pathways) and adapt strategies accordingly.
Act as a trusted scientific partner for HCPs within the approved indication, delivering high-quality, value-based conversations. Translate complex oncology data into clear, impactful scientific storytelling tailored to different stakeholders.
Digital, Data & AI-Enabled Performance
Leverage CRM, AI-powered analytics, dashboards and predictive tools to optimize targeting, engagement frequency and account prioritization. Use data and insights to identify opportunities, risks and growth levers within the territory. Transform insights into actionable recommendations aligned with Oncology strategy and cross-functional priorities. Actively contribute to the adoption of AI and digital solutions that improve productivity, decision quality and customer experience.
Design and execute hybrid and digital TOMEs, involving multiple stakeholders along the patient journey. Identify,



scale and share successful pilots and best practices across the OBU, accelerating overall digital maturity.
Act as a digital and innovation ambassador within the KAM community. Contribute to AI / Digital working groups, sharing insights and solutions that can be replicated across the organization. Scientific Excellence in Oncology – Strong understanding of oncology disease areas and patient pathways.
Digital Dexterity & AI Fluency – Confident use of digital platforms, CRM and AI-enabled tools.
Data-Driven Decision Making – Turning data into insight and insight into impact.
Agility & Adaptability – Thriving in fast-changing, ambiguous oncology contexts.
Bachelor’s degree or equivalent.
Proven experience in hospital / specialty care, preferably Oncology or related complex therapeutic areas.
Experience working with multidisciplinary stakeholders (HCPs, Pharmacy, Market Access, Medical).
Demonstrated exposure to digital, omnichannel or data-driven engagement models.
Digital & Data Capabilities (Mandatory)
Advanced use of CRM systems and digital engagement platforms.
Strong understanding of data sources, interpretation and application in account strategy.
Quality and impact of account plans and ecosystem engagement.
Adoption and effective use of digital and AI tools.
Customer engagement quality and satisfaction metrics.
Data-driven insights translated into business impact.
Acts in full compliance with legal, ethical and company standards. Worker Type Employee Worker Sub-Type Regular Time Type Full time
Takeda is an industry-leading, integral pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine.

📌 Key Account Manager ONCOLOGIA (Madrid)
🏢 Takeda Pharmaceutical
📍 Madrid