Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person! We're looking for a Sales Team Lead who can create clarity, direction, and results in a fast-moving environment. You will lead a team of Sales Specialists, drive commercial performance, make decisions, and help the team stay focused when priorities shift. This role is adecuado for someone who combines strong people leadership with commercial judgment, accountability, and a bias toward action. Ventura TRAVEL was ranked #14 in the list of Germany's Best Employers 2024 by ZEIT (a leading national newspaper) and Kununu (Germany's top employer review platform), out of thousands of rated companies. Lead, motivate, and develop a team of currently 10 Sales Specialists while fostering a high-performance culture. Coach your team and other customer-facing colleagues across Ventura TRAVEL to continuously improve customer experience and commercial results. Use KPIs, customer insights, operational data, and AI-driven solutions to identify opportunities, solve problems, automate recurring work, and improve team effectiveness. Continuously challenge and improve existing sales processes by identifying inefficiencies, implementing enhancements, and proactively escalating risks and blockers. Collaborate closely with peers and senior leadership, share insights and ideas, stay informed about our destinations,



and lead by example through hands-on support when needed. At least 5 years of experience in Sales, Customer Success, or another customer-facing commercial environment, including previous people leadership experience. A proven ability to develop, motivate, and hold teams accountable while maintaining high engagement and performance. Strong analytical and problem-solving skills, with experience using KPIs, data, and AI tools to improve business outcomes and drive operational excellence. Fluency in written and spoken English, availability within CET working hours, and the resilience to stay calm and focused under pressure. Knowledge of the German and/or French tourism market. Familiarity with digital tools like CRMs or booking platforms. German and/or French to support our wider brand operations and monitor Sales quality. Quarterly Social Days and Team Events. Work out of other offices in the Ventura network around the world. We care about the well-being of your employees (regular O3, satisfaction surveys etc.) Visit our Career Page to get more insights into our office life. We use a professional HR-Software that only grants access to your applications to HR, the Recruiting Manager, and the interviewers. It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. #

📌 Sales Team Lead (Madrid)
🏢 Ventura Travel
📍 Madrid