Next Job Abroad is excited to announce an opening for a Dutch Speaking Content Moderation/Customer Service Agent stationed in the beautiful island of Malta This role is an excellent opportunity for bilingual professionals looking to immerse themselves in a vibrant work environment while ensuring a positive online experience for users. You will be both a content moderator and a customer service representative, engaging with our Dutch-speaking clientele.
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In this dual role, you will review, assess, and manage user-generated content to maintain community standards while providing exceptional support to our customers. Your attention to detail and passion for customer satisfaction will play a vital role in shaping user experiences. If you're ready for an exciting new challenge, we can't wait to hear from youResponsibilitiesReview and moderate user content, ensuring compliance with community guidelinesProvide outstanding customer support through chat, email, and phone to our Dutch-speaking audienceEffectively address and resolve customer inquiries and issuesWork collaboratively with team members to enhance the customer experienceKeep accurate records of moderation activities and customer interactionsProvide feedback on process improvements for content moderationStay informed about community guidelines and best practices in content moderationRequirementsFluency in Dutch and strong proficiency in English; additional languages are advantageousPrevious experience in customer service or content moderation is a plusExcellent attention to detail and strong analytical skillsOutstanding communication and interpersonal skillsAble to multitask effectively in a dynamic working environmentFamiliarity with CRM tools and content moderation software is beneficialWillingness to relocate to Malta and embrace new experiencesAn interest in content moderation and online safety is a strong advantageBenefitsCareer growth opportunities in a renowned iGaming companyInternational & diverse work environmentCompetitive performance bonusesEnjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapesYearly salary €26.000 excluding bonuses. xqbhyrx Health care benefits and numerous other discountsFully paid training by certified instructorsState of the art premises, providing a great working environment with relaxing break areasSpecial events as well as community & social responsibility initiativesWork for a Great Place to Work-Certified CompanyRelocation package (reviewed case by case)This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe

📌 Dutch Speaking (Madrid)
🏢 Next Job Abroad
📍 Madrid