02 nov
|
Open Cosmos
|
Barcelona
02 nov
Open Cosmos
Barcelona
Aim high, go beyondLa descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes.
At Open Cosmos we are solving the world’s biggest challenges from space, providing businesses, governments and researchers access to more readily available information than ever before
- ready for the challenge? Then read on…Working in our Chief Operating Office (COO)Our COO Teams are the engine that powers Open Cosmos’ operations. This division brings together mission management, supply chain, and quality & product assurance to make sure every mission is delivered smoothly, reliably, and to the highest standards. They turn plans into action, keeping us efficient and mission-ready at all times.
We are now looking for a 1st Line IT Support Engineer in Spain to keep our teams connected, secure and ready to deliver.
What you’ll be doingYou’ll be the first point of contact for IT in Spain, keeping our teams productive and secure. You’ll:Resolve hardware, software and access issues hands-on, escalating to specialists when neededManage the IT service desk queue and keep users updatedSet up new starters and offboard leavers,
from device builds to account accessLook after our IT hardware and asset recordsSupport colleagues during system rollouts and promote good security habitsSpot recurring issues and help us improve how IT support worksWhat you’ll bringExperience in a service desk or 1st line IT support roleHands-on troubleshooting skills across devices, operating systems and common business applicationsFamiliarity with ticketing systems and service desk processesA good grasp of security basics, such as passwords, phishing and safe data handlingClear, patient communication with people of all technical abilitiesAn organised, proactive approach and a genuine focus on great serviceThis role is based in SpainWhy Open Cosmos?Work at the cutting edge of space technology with customers around the globeA mission-driven company making space accessible to help solve real-world challengesA diverse, ambitious, and supportive teamEqual opportunity employerAt Open Cosmos, we are dedicated to fostering a workplace built on respect, dignity, and belonging. As an equal opportunity employer, we actively challenge bias to ensure every candidate and employee feels truly welcome. xqbhyrx We celebrate diversity in all its forms and are committed to maintaining an inclusive environment where everyone has the opportunity to thrive.
📌 1st Line IT Support Engineer (Barcelona)
🏢 Open Cosmos
📍 Barcelona