Required Technical Skills & Qualifications

Experience:

5+ years of experience in network security engineering, security architecture, or deployment-focused customer success roles within enterprise environments. Must include a minimum of 2–3 years of direct, hands‑on experience in deployment and troubleshooting live production environments for enterprise firewall customers. Firewall & Management Expertise:

Deep technical mastery of NGFW architectures, various form factors, PAN-OS features and functionalities including deep understanding of

Panorama

and

Strata Cloud Manager (SCM) . Network & PKI Fundamentals:

Extensive hands‑on experience with IPsec VPNs, Quality of Service (QoS) traffic prioritization, dynamic routing protocols (BGP/OSPF), Zero Touch Provisioning (ZTP) workflows, and Public Key Infrastructure (PKI) certificate validation. Identity & Access Management (IAM):

Experience in configuring SAML/RADIUS/LDAP integrations, and endpoint compliance (GlobalProtect/Host Information Profiles (HIP)). Data & Cloud Security Platforms:

Familiarity with deploying and configuring Cloud Access Security Brokers (CASB), Enterprise DLP engines, and IoT Security platforms.

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📌 Senior Customer Success Engineer (Madrid)
🏢 Skywaves Rise
📍 Madrid