02 nov
|
Prada Group
|
Barcelona
02 nov
Prada Group
Barcelona
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.
WHO YOU ARE Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events.We encourage an innovative workplace to strategically drive the business by being solution oriented.
WHAT YOU WILL DO The Senior Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.
Business & Client Management
Partner with management team to strategically achieve sales targets
Strive to always increase brand and product knowledge
Master selling skills to satisfy customer needs
Take action to maximize the sales opportunity on all categories
Embrace and promote our Retail Excellence Program with both clients and staff
Build strong partnerships with clients, peers, and management through effective communication
Ensure superlative customer service standards, to meet customer expectations
Act as brand ambassador to build relationships with new customers and VIP clientele
Deliver the ultimate Versace experience to increase customer loyalty
Drive results through delivering an elevated customer experience both during and after sale service
CRM activities
Capture customer data all the time
Proactively take possible actions to maintain a long-term relationship with customers
Participate in the organization of In-store and Promotional events
Implement and manage the boutique’s community outreach program to maintain active social relationships with clients
Operations
Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)
Remain in compliance with operational and company policies and procedures
Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up
YOU’LL NEED TO HAVE
3 + years’ experience in retail – luxury experience preferred
Creative skills and “eye for fashion”, attention to detail
WE’D LOVE TO SEE
High level of knowing trends
An entrepreneur with the ability to drive results
Well connected with a strong ability to engage
Elevated customer service skills; a true fashion expert with a passion for sales
A positive, outgoing, high-energy personality able to thrive within a high paced environment and being multi-tasking
Strong relationships skills and ability to maintain long-term with clients and community and understands the needs and changes of the market
Ability to work in a team
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
#J-18808-Ljbffr
📌 Senior Sales Associate (Barcelona)
🏢 Prada Group
📍 Barcelona