02 nov
|
OneMoneyWay
|
Málaga
02 nov
OneMoneyWay
Málaga
We're hiring: Danish-speaking Onboarding Manager OneMoneyWay is a financial platform offering business accounts, payments and business cards to SMEs across Denmark, Sweden, Norway and Spain. We're looking for a Danish-speaking Onboarding Manager to guide new Danish business clients from signed application to fully active account, working from our office in Málaga's financial district.
What you'll do
Guide new Danish business clients through the onboarding process, from application to account activation
Be the client's main point of contact during onboarding by phone and email
Collect and check client information and documents, and follow up on anything missing
Work closely with sales, compliance and customer support to keep applications moving
Make sure clients are set up correctly and know how to get started with their account and cards
Track applications and keep case notes up to date in our CRM
Spot bottlenecks and suggest improvements to make onboarding faster and smoother
What we're looking for
Fluent Danish and good English, written and spoken
Experience in onboarding, customer success, account management or a similar client-facing role
Highly organised, detail-oriented and good at managing many cases at once
Clear, friendly communicator who keeps clients informed and motivated
Proactive and solution-oriented, with a strong sense of ownership
Based in Málaga or willing to relocate
Nice to have
Experience from fintech, banking, payments or B2B services
Basic familiarity with KYC or document checks (we'll train you)
What we offer
A key role in a fast-growing, multi-country fintech
Hybrid setup: 3 days in our Málaga office, 2 days from home
Modern office in Málaga's financial district with an international team
Full training and onboarding into financial services
Room to grow into team lead, customer success or operations roles
Competitive salary based on experience
#J-18808-Ljbffr
📌 Danish-speaking Onboarding Manager (Málaga)
🏢 OneMoneyWay
📍 Málaga