Sales Manager (Account Management) (Madrid)

Sales Manager (Account Management) (Madrid)

02 nov
|
Finom
|
Madrid

02 nov

Finom

Madrid

We are building a brand-new team within our Existing Business function, and we are looking for a dedicated and experienced Sales Manager to take full ownership and lead it

In this role, you will lead a team of Junior Account Managers who each oversee a portfolio of up to 1,000 mid-tier clients. We operate a high-volume, reactive model with a proactive mindset: our smart tools and data triggers surface key insights to prioritize who to contact and why. Your team’s focus is to execute daily outreach, dig out revenue gaps, and proactively drive account expansion and upsells

Your team will be made up of Junior Account Managers with around 2 years of experience (often coming from fast-paced SDR/BDR or outbound roles where they learned to chase volume and hunt revenue). You are not teaching them from zero, but you will be sharpening people who already know how to work a phone and a pipeline, helping them mature into high-performing account managers

This is an end-to-end leadership position with complete ownership over outcomes, hiring, tools, and processes. While you own your team’s results, you will never be left to figure things out alone: leadership here is hands‑on, supportive, and grounded in trust

Driving Revenue & Performance Outcomes

Take full accountability for quarterly team KPIs centered on net revenue retention, expansion upsells, and churn reduction

Establish a high-output rhythm across high-call-volume workflows, ensuring the team effectively leverages data-driven triggers to capture account expansion opportunities

People Leadership & Team Building

Lead future hiring, onboarding, and continuous development of Junior Account Managers

Foster a people‑first culture by providing tailored coaching, call reviews, dynamic mentoring, and ongoing skill development to elevate early-career reps





Set transparent performance standards and inspire a growth‑oriented, revenue-hunting mindset across the team

Process, Tools & Continuous Innovation

Own and continuously optimize your team’s operational flows, Salesforce execution, and CRM hygiene

Champion the adoption of cutting‑edge AI tools and conversation intelligence to elevate rep efficiency and performance

Identify operational bottlenecks and trial fresh, creative angles or playbooks to elevate how the team engages clients and fixes inefficiencies

Language Skills: Native level German or Italian, along with professional fluency in English

Relentless Diligence & Accountability: A proactive problem-solver who follows through, iterates through trial and error, and takes true pride in team outcomes

Commercial Rigor & Creativity: A strategic thinker who looks beyond standard playbooks to find innovative sales hooks while maintaining a sharp focus on bottom-line revenue impact

People-First Mindset: A strong commitment to investing in your team through active coaching, direct feedback, and structured career development

Proven Leadership Track Record: At least 2+ years of experience as the sole direct manager of a team of 6+ direct reports (not co-managing or acting as an intermediate step) High-Volume & Rhythm Expertise: Background managing AMs or SDRs/BDRs operating at a high call volume across large customer portfolios or lead lists

CRM & Tech Stack Mastery: Hands‑on experience with Salesforce admin/workflow setup, AI enablement tools, or call intelligence software (e.G., Modjo, Gong) Individual Contributor Experience: Prior personal experience as an IC in an SDR, BDR, or outbound Account Management role before stepping into management

B2B SaaS / Fintech Background: Previous exposure to fast-growing B2B SaaS or Fintech environments

📌 Sales Manager (Account Management) (Madrid)
🏢 Finom
📍 Madrid

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