IT Service Desk Intern (Madrid)

IT Service Desk Intern (Madrid)

02 nov
|
The Social Hub
|
Madrid

02 nov

The Social Hub

Madrid

Your Mission, Should You Choose to Accept It Envíe su CV y cualquier información adicional requerida después de haber leído esta descripción, haciendo clic en el botón de solicitud.Ready to be the friendly tech hero everyone at HQ and our hotels relies on? As our IT Service Desk Intern, you’ll be the first point of contact for any tech hiccups, helping our staff get back on track when systems or equipment act up. You’ll dive into tickets, troubleshoot issues, and learn the ins and outs of IT support in a vibrant, international environment. Along the way, you’ll pick up new skills, tackle real challenges, and grow your tech know-how. The team is supportive, cheerful, and always up for a laugh, so you’ll fit right in. You will join the team at our headquarters in Barcelona for a period of 5-6 months, starting February 2027.In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSHis a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As anemployer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going integral.What You’ll DoProvide friendly 1st line IT support for HQ and hotel staffTroubleshoot hardware, software, and system issuesLog, track, and follow up on support ticketsManage IT stock control, updating CMDB & Shipping devices to new usersAssist with system setups, updates, and maintenanceCollaborate with the team to solve problems efficientlyKeep your work organised and accurate,



even when things get busyLearn and grow your IT skills in real-world scenariosWhat You’ll HaveYou’re studying Computer Science or a related fieldSome experience in Help Desk or IT support is a plusYou’re cheerful, resourceful, and detail-orientedYou can think analytically and solve problems on the flyYou enjoy working in a team and communicating clearlyEnglish is a must; local language is a nice bonusA great sense of humour and willingness to learnMust live in BarcelonaWhat We OfferAn amazing work environment with a fantastic vibe and lots of positive energyOn the job coaching and guidanceMonthly compensation for your internship (please note that travel costs are not reimbursed)The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industryThe opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful changeA first glimpse into the world of Hospitality with one of the most innovative players in the marketAccess to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?A wonderful workplace to call home with, dare we say it, fun colleaguesAt The Social Hub, we believe pay should be fair and consistent. That’s why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don’t negotiate salaries. Because fairness shouldn’t depend on who negotiates best.Who you are, is how we want you to be.To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves.Here, everyone belongs, and we welcome people no matter theirnationality, gender, age, sexual orientation, religionorculture. xqbhyrx Your authenticitykeeps ourteam diverse.Come as you are.#J-18808-Ljbffr

📌 IT Service Desk Intern (Madrid)
🏢 The Social Hub
📍 Madrid

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