02 nov
|
Preply
|
Barcelona
Preply is hiring a Senior Customer Experience Specialist in a hybrid setup in Barcelona, Spain or Kyiv, Ukraine.
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You’ll own the lesson-journey outcomes, design scalable workflows, and influence cross-functional roadmaps to improve satisfaction and efficiency across Product, Supply Ops, and Customer Care. xghoner
You will translate customer signals into scalable policies, lead end-to-end projects, and drive impact through data-driven decisions, with a focus on CSAT and operational metrics.
📌 Senior CX Architect: Scale Learning Journeys (Barcelona)
🏢 Preply
📍 Barcelona