Holidu in Málaga seeks a Team Lead Customer Service to manage a multilingual team serving Italian, Greek and Portuguese markets.
Es esencial asegurarse de que cumple con los requisitos como solicitante para este puesto; por favor, lea atentamente la información a continuación.
You will own complex cases, coach a 10–15 member team, and partner with Enablement and Workforce teams to ensure top customer experience. xghoner
You will lead performance conversations, shadow advisors, and ensure CSAT targets are consistently met while leveraging AI tools and data to drive improvements.
📌 Team Lead, Customer Happiness — Multimarket (Málaga)
🏢 Holidu
📍 Málaga