Patrique Mercier Recruitment FR is excited to present an opportunity for a Norwegian Speaking Mobile Support Specialist. This position is perfect for individuals who are enthusiastic about mobile technology and have a knack for customer service. In this dynamic role, you will support Norwegian-speaking clients with their mobile device questions and technical issues to ensure an outstanding customer experience.

Responsibilities

- Provide high-quality support to Norwegian-speaking customers via phone, email, and chat regarding mobile device-related inquiries.
- Troubleshoot and resolve various technical problems related to mobile applications, connectivity, and device functionality.
- Assist customers in enhancing their mobile device usage and offer customized solutions tailored to their needs.
- Document all support interactions and solutions accurately in the customer relationship management (CRM) system.
- Collaborate with technical teams to escalate complex issues and contribute to the improvement of support processes.




- Follow up with customers to ensure complete satisfaction and resolution of issues.
- Stay up-to-date with the latest trends in mobile technology to provide informed support.

Requirements

- Proficiency in Norwegian and English, with excellent verbal and written communication skills.
- Previous experience in mobile support or technical support is advantageous.
- Strong diagnostic and troubleshooting skills, especially with mobile devices.
- Outstanding customer service abilities and effective communication skills with a diverse clientele.
- Familiarity with mobile applications and support tools is a plus.
- Ability to work independently and efficiently in a remote working environment.
- A passion for technology and a commitment to continuous learning in the mobile industry.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport

📌 Norwegian Speaking Mobile Support Specialist (España)
🏢 Recruitment By Ierotheos
📍 España