Patrique Mercier Recruitment FR is proud to present an opportunity for a Norwegian Speaking Remote Support Specialist. This role is tailored for individuals who are exceptional at providing technical support and customer service to Norwegian-speaking clients. As a remote support specialist, you will play a critical role in ensuring a positive customer experience by resolving their inquiries and technical issues effectively.

Responsibilities

- Deliver top-notch support to Norwegian-speaking customers through remote channels such as phone, email, and chat.
- Identify, diagnose, and troubleshoot a wide range of technical problems related to software and hardware.
- Walk customers through troubleshooting steps and provide clear and concise solutions.
- Document all support interactions accurately in the support system and maintain thorough case records.
- Work closely with technical teams to escalate and address complex issues promptly.
- Follow up with clients to ensure their satisfaction and to confirm that their issues have been successfully resolved.




- Stay informed about product updates and industry developments to provide informed, quality support.

Requirements

- Fluency in Norwegian and English, with strong communication skills both verbally and in writing.
- Previous experience in customer support or technical support is preferred.
- Strong analytical and problem-solving skills with the ability to troubleshoot effectively.
- Excellent interpersonal skills and a strong commitment to customer service excellence.
- Experience with remote support tools and knowledge of CRM applications is advantageous.
- Ability to work independently in a remote setting while managing multiple tasks efficiently.
- Interest in technology and a passion for continuous professional development in the tech industry.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport

📌 Norwegian Speaking Support Specialist (España)
🏢 Recruitment By Ierotheos
📍 España