Position: HR Help Desk Executive (Mandarin Speaker)

Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.

Location: Penang, Malaysia (On-site)

Working Hours: 8:00 AM – 5:00 PM

Salary: Up to RM 5,500

Age Requirement: Max 25 years old

Job Description

We are looking for a Mandarin-speaking HR Help Desk Executive to support employees by handling HR-related inquiries and providing accurate, timely assistance. This role requires strong communication skills and the ability to manage multiple requests in a structured environment.

Key Responsibilities

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- Handle HR inquiries via chat, email, or phone in Mandarin and English

- Provide support on HR policies, employee records, payroll, and benefits





- Resolve issues or elevate complex cases to the relevant HR teams

- Maintain accurate documentation of employee interactions

- Ensure service quality and response time meet company standards

- Support administrative HR tasks when required

Requirements

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- Fluent in Mandarin and English (spoken xqbhyrx & written)

- Minimum 1 year experience in Customer Service / Help Desk / HR support

- Strong communication and problem‑solving skills

- Detail-oriented and able to work in a fast-paced environment

- Basic understanding of HR processes is a plus

- Willing to work on-site in Penang

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📌 HR Help Desk Executive (Mandarin Speaker) (España)
🏢 Cross Border Talents
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