02 nov
|
J&T EXPRESS
|
Madrid
02 nov
J&T EXPRESS
Madrid
J&T; Express Spain seeks an experienced Customer Service Manager to develop localized SOPs and standardize processes in Madrid, ensuring GDPR-compliant operations.
¿Tiene lo que se necesita para triunfar? La siguiente información debe ser leída atentamente por todos los candidatos.
You will drive KPI optimization, oversee ticketing and call center systems, and coordinate with logistics functions to resolve issues.
The adecuado candidate will have 5+ years in express/logistics customer service, fluent xqbhyrx Spanish with strong business English, and the ability to build and lead a team from scratch in a fast-paced
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📌 Senior Customer Service Supervisor — KPI‑Driven Support Lead (Madrid)
🏢 J&T EXPRESS
📍 Madrid