02 nov
|
Graitec
|
Moncada y Reixach
02 nov
Graitec
Moncada y Reixach
Graitec is seeking a Manager, IT Service Desk to lead Graitec's integral IT support across Europe and North America.
Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.
You will own the service desk end to end, shaping the team, tools, processes and the colleague experience.
The role emphasizes first-time fix and self-service through automation and an AI assistant in Teams.
You will drive ITIL practices, define service xqbhyrx levels, and partner with Security, HR, and Platform teams to deliver reliable IT services while improving CSAT and operational
📌 Global IT Service Desk Manager (Moncada y Reixach)
🏢 Graitec
📍 Moncada y Reixach