Hello!ðð1⁄2At Factorial we're looking for a new Junior Onboarding Specialist for the Spanish Market to help us boost the company to the next level. ðThe Role ðWe are looking for a Junior Onboarding Specialist for the Spanish Market to join our team and act as the first point of contact for our customers and help Factorial grow in the Spanish Market.

Onboard our new Spanish customers by assisting them via video call and e-mail until Factorial is fully implemented in their organization.

Share improvement points that can help us create the best customer journey and unlock the market.

Your Profileð§Proactivity: you will need to find the best way to ensure your accounts are fully activated and that clients have the best experience implementing FactorialFast Learner: you can quickly become an expert on the software and it's easy for you to keep up-to-date with product updatesProblem-solving mindset: the ability to propose alternative solutions and workarounds to answer unexpected requests from clientsGood sense of analysis: while onboarding our clients,



you will have to understand the specificities of the market and translate this knowledge into information that can be used by the Product team to further improve our solutionA proficient level of Spanish is requiredFluent EnglishPrevious experience as an Onboarding Specialist/Implementation owner or experience in Client Success is a plus.

Knowledge of Human Resources is a plus!

Perks of being part of Factorial ðHigh growth, multicultural and friendly environment ðHealthy life with Wellhub (Gyms, pools, outdoor classes) ðoð»Save expenses with CobeeðLanguage classes ðð»ð«Breakfast in the office and organic fruit ðFood discounts with Nora ðPet Friendly ðMuch more that we'll spill during the interview processAbout us ðFactorial is the AI for Business that knows companies, connects how work happens across the business, and turns that context into action.

Because it's inside the company, it already knows how it works, including its people, processes, policies, and data. So you can ask it to do real work, from screening candidates and managing expenses to answering questions and creating reports.

Our values ð«We own it: We take responsibility for every project.

📌 Recruiter hr. (España)
🏢 Factorial Hr
📍 España