Remote Support Engineer – Digital Computational Pathology (Barcelona)

Remote Support Engineer – Digital Computational Pathology (Barcelona)

02 nov
|
Philips
|
Barcelona

02 nov

Philips

Barcelona

Overview
In this role you implement and support Philips Digital Pathology IT solutions for European customers, enabling high‑quality digital pathology workflows. You work remotely within a European team, handling deployments, upgrades, incident and problem management, and customer troubleshooting. You travel up to 10% to support clients, gaining exposure across scanners, software, and AI integrations. This is an opportunity to drive digital pathology adoption at scale within healthcare.
Compensaciones / Incentivos
flexible/hybrid working
paid time-off
health and wellbeing benefits
diversity & inclusion initiatives
learning and development opportunities
short-term incentive Responsabilidades
Implement Digital Pathology IT solutions for new customer projects
Upgrade software for existing customers and manage the customer lifecycle
Handle incident and problem management and troubleshooting
Travel to customer sites or centers within Europe as needed




Collaborate with a European remote team to support multiple countries
Build hands-on expertise across end-to-end solution from scanners to software and AI integrations Requisitos principales
Windows OS, Microsoft SQL, Active Directory, Group Policies, VMware, and networking knowledge
2+ years IT experience with Vocational Education or no experience with a bachelor’s degree
ability to troubleshoot complex problems and perform root-cause analysis
strong team-player mindset
fluency in Spanish and English (written and spoken); additional Italian or French is a plus
ability to travel up to 10% for customer support in Europe
experience in healthcare, Digital Pathology, or laboratory workflows is advantageous team-player mindset
excellent troubleshooting and problem-analysis skills
clear communication
Microsoft Windows OS
Microsoft SQL
Active Directory

📌 Remote Support Engineer – Digital Computational Pathology (Barcelona)
🏢 Philips
📍 Barcelona

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