Overview
In this role you will oversee global payroll delivery and client satisfaction, acting as the primary contact for a portfolio of clients. You will collaborate with cross-functional teams to ensure end-to-end payroll processes run smoothly and on schedule. You will identify process improvements and advise clients on best practices to boost efficiency. The position emphasizes strong communication, relationship management, and a proactive mindset to meet SLAs and deliver accurate payroll reports. This role offers the opportunity to shape client experiences and work closely with international partners.
Responsabilidades
Ensure on-time and accurate payroll delivery for multiple clients
Generate, audit, and reconcile payroll data reports
Maintain up-to-date documentation and enforce process controls
Act as single point of contact for clients, building long-term relationships
Educate clients on Celergo systems and best practices
Coordinate with integral payroll providers and partners to manage calendars and SLAs




Review payroll changes and audit calculations from providers
Manage invoicing, funding initiation, and item tracking to close open items
Participate in internal projects and cross-department collaboration to meet company goals
Provide second layer checks by comparing results to ensure accuracy Requisitos principales
Bachelor
Minimum 2 years in a service environment
Ability to work independently
Fluent English; bilingual skills are a plus
Excellent written and verbal communication
Strong organizational skills and ability to handle tight deadlines
Proficiency with MS Excel, including basic formulas (e.g., VLOOKUP)
Basic understanding of payroll/accounting is a plus Strong communication
Cross-cultural collaboration
Problem-solving
MS Excel (formulas, VLOOKUP)
Payroll data reporting and auditing
Invoicing and funding processes

📌 Client Account Manager (Barcelona)
🏢 Adp - Automatic Data Processing
📍 Barcelona