Overview
In this senior, hands-on role, you own the research agenda for Experience & Adoption within DD⁢, turning ambiguous business challenges into actionable evidence that informs product and business decisions. You collaborate with product, design, engineering, and business stakeholders to ensure research leads to meaningful action. You apply both qualitative and quantitative methods to shape decisions, while upholding ethical and inclusive research practices. You will mentor colleagues and explore AI-enabled efficiencies to strengthen research outcomes.
Compensaciones / Beneficios
insurance plans
retirement plans
wellbeing resources
global recognition programs
adaptable and hybrid working options
paid parental leave Responsabilidades
Own the research agenda aligned with business priorities and evidence gaps
Design and execute end-to-end mixed-methods studies with appropriate sampling
Synthesize findings into actionable recommendations with confidence and limitations
Represent user needs in roadmap and design discussions and challenge assumptions
Mentor colleagues, improve methods, and contribute reusable evidence to the insights repository




Identify and apply AI to improve research workflow efficiency without compromising quality
Ensure ethical, inclusive research with proper consent, data handling and documentation throughout the lifecycle Requisitos principales
8+ years of applied research experience in product or design research
Expertise in both qualitative and quantitative methods
Ability to frame ambiguous problems and select proportionate approaches
Track record of research influencing meaningful product or business decisions
Hands-on experience with enterprise-scale research tools and repositories
Excellent written and spoken English with ability to communicate with senior stakeholders
Accessibility and inclusive research expertise a plus
Bachelor in Human-Computer Interaction, Cognitive Science, Psychology, Statistics, Anthropology, Design Research or related discipline
Working knowledge of research ethics, consent, privacy and confidentiality strong collaboration and cross-functional influence
clear, credible communication with senior stakeholders
mentorship and knowledge sharing
qualitative methods
quantitative methods
mixed-methods research design

📌 Senior User Researcher (Barcelona)
🏢 Novartis
📍 Barcelona