OverviewIn this senior, hands-on role, you own the research agenda for Experience & Adoption within DD⁢, turning ambiguous business challenges into actionable evidence that informs product and business decisions. You collaborate with product, design, engineering, and business stakeholders to ensure research leads to meaningful action. You apply both qualitative and quantitative methods to shape decisions, while upholding ethical and inclusive research practices. You will mentor colleagues and explore AI-enabled efficiencies to strengthen research outcomes.Compensaciones / Beneficiosinsurance plansretirement planswellbeing resourcesglobal recognition programsflexible and hybrid working optionspaid parental leave ResponsabilidadesOwn the research agenda aligned with business priorities and evidence gapsDesign and execute end-to-end mixed-methods studies with appropriate samplingSynthesize findings into actionable recommendations with confidence and limitationsRepresent user needs in roadmap and design discussions and challenge assumptionsMentor colleagues, improve methods,



and contribute reusable evidence to the insights repositoryIdentify and apply AI to improve research workflow efficiency without compromising qualityEnsure ethical, inclusive research with proper consent, data handling and documentation throughout the lifecycle Requisitos principales8+ years of applied research experience in product or design researchExpertise in both qualitative and quantitative methodsAbility to frame ambiguous problems and select proportionate approachesTrack record of research influencing meaningful product or business decisionsHands-on experience with enterprise-scale research tools and repositoriesExcellent written and spoken English with ability to communicate with senior stakeholdersAccessibility and inclusive research expertise a plusBachelor in Human-Computer Interaction, Cognitive Science, Psychology, Statistics, Anthropology, Design Research or related disciplineWorking knowledge of research ethics, consent, privacy and confidentiality strong collaboration and cross-functional influenceclear, credible communication with senior stakeholdersmentorship and knowledge sharingqualitative methodsquantitative methodsmixed-methods research design

📌 Senior User Researcher (Barcelona)
🏢 Novartis
📍 Barcelona