About the Role Our client is seeking a dedicated and highly skilled Agente de Soporte Remoto Global to join their internationally distributed team. You will be at the forefront of customer interaction, providing expert advice, troubleshooting complex issues, and guiding users through our client's cutting-edge software solutions. This role is perfect for individuals who are self-motivated, thrive in independent work environments, and are eager to contribute to a global company without geographical limitations. As a remote-first organization, we provide the tools and support necessary for you to excel from home. Deliver exceptional remote customer support via multiple communication channels (email, chat, video calls).
Provide detailed product information and guidance to a general customer base.
Document all customer interactions, solutions, and feedback accurately in our CRM system.




Collaborate with cross-functional teams (engineering, sales, product management) to address customer needs and improve product offerings.
Excellent verbal and written communication skills in Spanish. Proficiency in English is highly desirable.
Strong technical aptitude and ability to quickly learn new software.
Experience with remote collaboration tools and CRM systems.
A stable internet connection and a dedicated home office setup.
Bachelor's degree in Computer Science, Information Technology, or a related field is a plus.
Flexibility to adapt to different time zones when required for global support.
Competitive salary and performance incentives.

📌 Sales Assistant (España)
🏢 Grupo que ha revolucionado el mundo de las gafas de sol
📍 España