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ZEST Hotel & Resort is a new luxury resort in Cap Negret, Ibiza, scheduled to open in April ****.

About the Role
We are looking for a Learning & Development Manager to design and lead the learning, development, and culture strategy for ZEST Hotel & Resort Ibiza ahead of opening.
In addition to leading learning and development initiatives, you will play a key role in driving internal communications that connect employees to the ZEST vision, values, and business objectives, fostering engagement and a strong sense of belonging across the organization.

Key Responsibilities
Develop and implement the Learning & Development strategy to support business objectives and operational excellence.
Create and manage training programs focused on service excellence, leadership development, technical skills, compliance, and professional growth.
Coordinate leadership development programs, succession planning, and talent development initiatives.
Manage the learning management system (LMS), training records, compliance tracking, and reporting.
Facilitate workshops, training sessions, and team-building activities across all departments.
Measure training effectiveness through employee feedback, operational results, and performance indicators.
Support performance management processes by providing development tools, resources, and coaching frameworks.




Establish partnerships with external training providers, educational institutions, and hospitality organizations.
Experience & QualificationsBachelor's degree in Human Resources, Learning & Development, Hospitality Management, Psychology, Education, or a related field.4-6 years of experience in Learning & Development, Training, Talent Development, or Human Resources, preferably within hospitality or luxury service environments.
Proven experience designing and delivering training programs, workshops, and leadership development initiatives.
Strong understanding of adult learning principles, performance management, and talent development practices.
Experience using learning management systems (LMS) and training reporting tools.
Fluent in English, with excellent facilitation, presentation, and communication skills.
Key CompetenciesPassion for learning, talent development, and employee growth.
As Learning & Development Manager, you will play a critical role in building the culture, capabilities, and future leaders of the resort.
Opportunities for professional growth, learning, and career development.
Access to industry-leading training programs and development opportunities.
Employee recognition and engagement initiatives that celebrate success and performance.
This is more than a training role.
It is an opportunity to create a culture where learning inspires performance, growth drives engagement, and people thrive.

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