ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. JOB DESCRIPTION SUMMARY Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals.
Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.
Supports the creation of a positive, memorable experience for residents
Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
Supports events and activities within the Community
Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel,



entertainment and amenities.
Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.
Undertakes marketing activities such as attending open days and leafleting to promote the property.
Assists with summer Community preparations, including move-in and move-out processes.
Participates where required in an on call roster to provide out of hours emergency support for the Community.
Good level of general education
Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems)
Excellent customer service skills and significant experience in a customer facing service delivery role.
Fluent English verbal and written communication skills
Versátil approach to work and adaptable to thrive in a changing environment.
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📌 Client Services Senior Administrator (San Cugat del Vallés)
🏢 Greystar Worldwide
📍 San Cugat del Vallés