Are you an experienced logistics professional with a passion for delivering exceptional customer experiences?Maersk is seeking a Customer Experience Consultant to join our team in Madrid . This is an exciting opportunity for a customer-focused individual with a strong background in logistics, freight forwarding, or supply chain operations who enjoys building relationships, solving problems, and driving service excellence.
As a Customer Experience Consultant, you will be the primary point of contact for customers, ensuring a seamless end-to-end experience while collaborating closely with internal stakeholders to deliver outstanding results.
Identify opportunities to improve service delivery and customer retention.
Partner with Operations and Commercial teams to ensure a seamless customer experience.
Monitor service performance and escalate issues where appropriate.
Strong customer-facing experience in a service-oriented environment.
Fluent in Spanish and English .
At Maersk,



you will join a general leader in integrated logistics and become part of a diverse, collaborative team dedicated to creating exceptional customer experiences. If you're an experienced logistics professional looking to take the next step in your customer experience career, we'd love to hear from you.
Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process.

📌 Consultant Relations Administrator (Pozuelo de Alarcón)
🏢 Maersk
📍 Pozuelo de Alarcón