HERNO, an Italian luxury brand internationally recognized for the excellence of its collections and its distinctive balance of tradition, innovation, and research, is looking for a Full-Time Senior Client Advisor (40h) to join our boutique in Madrid. The successful candidate will become part of our sales team and play a key role in representing HERNO and its values, delivering an authentic, personalized, and exceptional experience to every client. We are looking for someone with a genuine passion for fashion and luxury retail, who can build meaningful relationships with clients and bring our collections to life through attentive, knowledgeable, and distinctive service.

Key Responsibilities
* Welcome and assist clients, providing personalized service and an outstanding shopping experience;
* Build and develop long-lasting client relationships through effective clienteling and storytelling;
* Present HERNOcollections, highlighting their distinctive features, quality, innovation, and craftsmanship;
* Understand clients' needs and guide them in selecting the most suitable products;
* Actively contribute to achieving individual and boutique sales targets;
* Support Visual Merchandising activities in accordance with company guidelines;
* Handle cash register operations and related sales procedures;
* Ensure the boutique consistently maintains the highest standards of presentation, service, and brand image;
* Work closely with the team and Store Manager, contributing to a positive, collaborative,



and results-driven environment.

Your Profile
* Previous experience as a Sales Assistant or Client Advisor, preferably within the fashion, luxury, or premium retail sector;
* Strong customer focus and sales-driven mindset;
* Excellent interpersonal and communication skills;
* Team-orientedattitude and collaborative approach;
* Genuine passion for fashion, strong aesthetic awareness, and attention to detail;
* Proactive, reliable, and results-oriented personality;
* Fluency in Spanish and English ;
* Fluency in additional foreign languages, supporting relationships with an international clientele, will be considered a significant advantage.

What We Offer
Joining HERNO means becoming part of an Italian company with a strong brand identity and an established international presence, within a dynamic environment committed to excellence. For this position,

we offer
* Indicative gross annual

salary:
€28.000
- €32.000, depending on experience;
* Individualcommission scheme, designed to recognize sales performance and reward personal contributions to results;
* The opportunity to join HERNO's boutique in Madrid, representing the brand in one of Europe's leading luxury shopping destinations. Work

Location:
Madrid, Spain

Working Hours
Full Time
- 40 hours per week If you share our passion for exceptional products, attention to detail, and excellence in client service, we would be delighted to hear from you.

📌 Herno - Senior Client Advisor (Full Time, 40h) | Madrid
🏢 Herno
📍 Madrid