Front Office Representative (Seasonal) (Palma)

Front Office Representative (Seasonal) (Palma)

01 nov
|
D-Marin | The Selection of Premium Marinas
|
Palma

01 nov

D-Marin | The Selection of Premium Marinas

Palma

D-Marin is the premier selection of premium marinas, operating an exclusive network of over 26 luxury ports across 9 countries. We manage over 14,000 berths and elite dry dock facilities catering to individual yacht owners and superyachts globally.

At D-Marin, we are reinventing the yachting experience by blending high-end hospitality with digital innovation and operational excellence. Driven by an unwavering commitment to Environmental, Social, and Governance (ESG) principles, we passionately champion the blue economy, clean energy, and the protection of marine ecosystems.

Support the marina team in delivering a welcoming, friendly and professional experience to all guests and visitors. Help customers with their daily needs and ensure smooth front office operations during the busy season.

Key Accountabilities

Welcome customers and visitors to the marina

Support guests during arrival and departure

Answer customer questions in person, by phone or email

Support enquires, mooring sales, invoices and booking administration work.

Handle customer requests in a friendly and professional manner

Handle and Support collection processes, by mails or outbound calls





Assist with check-in procedures and customer documentation

Help maintain customer information in the system

Work closely with marina teams to ensure excellent customer service

Assist with general front office and administrative tasksSupport the team in resolving simple customer issues

Core Competencies, knowledge and Experience

Friendly and positive attitude

Customer-oriented mindset

Team player with a “can do” attitude

Organized and reliable

Ability to remain calm during busy periods

Eagerness to learn and support the team

Excellent communication (written and verbal) and presentation skills

Must have professional/technical qualifications

Previous Customer service or hospitality experience

Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)

Fluency in English and Spanish is a must – verbal and written

Additional languages will be highly appreciated

University degree will be considered a plus

What We Offer

Competitive Remuneration package, reviewed against market standards.

Opportunities for growth and development.

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📌 Front Office Representative (Seasonal) (Palma)
🏢 D-Marin | The Selection of Premium Marinas
📍 Palma

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