01 nov
|
D-Marin | The Selection of Premium Marinas
|
Palma
01 nov
D-Marin | The Selection of Premium Marinas
Palma
D-Marin is the premier selection of premium marinas, operating an exclusive network of over 26 luxury ports across 9 countries. We manage over 14,000 berths and elite dry dock facilities catering to individual yacht owners and superyachts globally.
At D-Marin, we are reinventing the yachting experience by blending high-end hospitality with digital innovation and operational excellence. Driven by an unwavering commitment to Environmental, Social, and Governance (ESG) principles, we passionately champion the blue economy, clean energy, and the protection of marine ecosystems.
Support the marina team in delivering a welcoming, friendly and professional experience to all guests and visitors. Help customers with their daily needs and ensure smooth front office operations during the busy season.
Key Accountabilities
Welcome customers and visitors to the marina
Support guests during arrival and departure
Answer customer questions in person, by phone or email
Support enquires, mooring sales, invoices and booking administration work.
Handle customer requests in a friendly and professional manner
Handle and Support collection processes, by mails or outbound calls
Assist with check-in procedures and customer documentation
Help maintain customer information in the system
Work closely with marina teams to ensure excellent customer service
Assist with general front office and administrative tasksSupport the team in resolving simple customer issues
Core Competencies, knowledge and Experience
Friendly and positive attitude
Customer-oriented mindset
Team player with a “can do” attitude
Organized and reliable
Ability to remain calm during busy periods
Eagerness to learn and support the team
Excellent communication (written and verbal) and presentation skills
Must have professional/technical qualifications
Previous Customer service or hospitality experience
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
Fluency in English and Spanish is a must – verbal and written
Additional languages will be highly appreciated
University degree will be considered a plus
What We Offer
Competitive Remuneration package, reviewed against market standards.
Opportunities for growth and development.
#J-18808-Ljbffr
📌 Front Office Representative (Seasonal) (Palma)
🏢 D-Marin | The Selection of Premium Marinas
📍 Palma