Software Operations & Maintenance Lead San Fernando de Henares, Madrid
· Hybrid At Indra Group, Tech for the future, we lead the development of cutting‑edge technological solutions that transform mobility, public services and critical infrastructures. ? Join our software operations and reliability team We are looking to strengthen our team with a Software Operations & Maintenance Lead, responsible for ensuring the availability, performance, stability and continuous improvement of key software systems in mission‑critical environments. ? What will you do?
• Supervise the day‑to‑day operation of software systems to ensure availability, performance, and correct functionality.
• Perform corrective and preventive maintenance, detecting issues, analysing root causes, and anticipating potential failures.
• Manage and implement updates, patches and enhancements, guaranteeing minimal service impact.
• Handle, analyse and resolve user‑reported incidents, coordinating and escalating when necessary.
• Monitor systems using tools such as Zabbix, OpenSearch or Dynatrace to detect anomalies and prevent service degradation.
• Optimize application and database performance (PostgreSQL, Oracle, SQL, PL/SQL).
• Drive operational improvements and automate recurring maintenance tasks (CI/CD, scripting, etc.).
• Track and report operational KPIs, ensuring compliance with SLAs.
• Collaborate within Agile environments (Scrum/Kanban) and participate in full software lifecycle processes. ? What are we looking for? Don’t worry if you don’t meet 100% of the requirements — we’d still love to get to know you and see what you can bring ? ✅ Must‑have:




• 3–5 years of experience in software operations and maintenance.
• Basic to intermediate knowledge of AWS and cloud environments.
• Strong command of Java / Spring Boot and understanding of microservices architecture.
• Experience managing and optimizing databases (PostgreSQL, Oracle, SQL, PL/SQL).
• Hands‑on experience with monitoring tools (Zabbix, Dynatrace, OpenSearch).
• Skills in automation, scripting and CI/CD pipelines.
• Knowledge of Git and modern development environments.
• Experience working with Scrum and/or Kanban.
• High level of English (minimum B2). ? Nice to have:
• Experience or certification in ITIL / Service Management.
• Familiarity with corporate tools: Remedy ITSM, IBM Maximo, Jira.
• Functional knowledge in mobility, maintenance, ticketing or EMV‑based systems.
• Experience in operational analysis, reporting and continuous improvement. ?

What we offer
• Stability and long‑term growth: Participate in large‑scale, high‑impact projects within a financially solid company.
• Innovative, high‑reach projects: Work with cutting‑edge technology that has national and international impact.
• A close and transparent environment: Direct communication, supportive teams and a collaborative culture.
• Real flexibility:



Hybrid work model and true work‑life balance.
• A personalised career development plan: Tailored pathways for your professional growth.
• Continuous training: Access to more than 6,000 courses.
• Exclusive

benefits:
Well‑being programs, discounts and adaptable compensation.
• Competitive salary aligned with your experience. ? What does our selection process look like?
• Profile review ?: We evaluate your experience and skills to ensure alignment with the role.
• Initial contact (5–10 min) ?: If you get a call from an unknown number — it’s us A short conversation to get to know you and clarify details.
• Technical interview ?: Meet the team, learn about the project, discuss your technical expertise, and complete brief competency and English assessments (if needed).
• Interview with the Talent Acquisition team ?: Get to know our values, culture, career model and assess mutual fit.
• Offer and onboarding ?: If everything aligns, you’ll join the team and start this new chapter with us ⏳ Estimated process duration: 2 weeks. ? Our Commitment At Indra, we foster a work environment where every person is treated with respect and dignity, ensuring equal opportunities in recruitment, training and career development. We are committed to a workplace free from discrimination based on gender, age, disability, sexual orientation, gender identity or expression, religion, ethnicity, marital status or any other personal or social circumstance. ? Indra is a Top Employer 2026 Join a company certified as one of the best employers in Spain, thanks to our comprehensive HR model and employee‑focused culture.

📌 Software Operations (Madrid)
🏢 Indra Group
📍 Madrid