01 nov
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Graitec
|
Barcelona
Graitec, a global BIM software leader with 800 experts and 270,000 users, seeks a Manager of IT Service Desk to lead the integral support across Europe and North America.
¿Tiene lo que se necesita para triunfar? La siguiente información debe ser leída atentamente por todos los candidatos.
The role aims to transform a reactive, ticket-driven service into a customer-focused operation that fixes issues at first contact, automates routine tasks, and provides proactive self-service.
You will own the service xqbhyrx desk end-to-end, implement ITIL practices, and drive automation, self-service and AI-assisted support using
📌 Head of Global IT Service Desk (Barcelona)
🏢 Graitec
📍 Barcelona