BD (Becton, Dickinson, and Company) in Spain seeks a Customer Service Operations Leader Iberia to head Customer Care and Contract & Tender within the GBS–QTC model, driving reliable service, governance and process excellence.
You will own the Customer Service budget, lead about 45 Iberia employees with 4 direct reports, partner with Commercial leadership, and push digitalization, continuous improvement and compliance across the function.#J-18808-Ljbffr
📌 Global Customer Service Excellence Leader (Madrid)
🏢 BD
📍 Madrid