Permut is the leading conversational AI platform for brands to build, optimize and scale AI agents across every customer channel.
Our agents connect to a brand’s systems to understand customer needs, resolve requests and take action throughout the shopping journey, from product discovery to post-purchase support.
+100 amazing brands chose Permut in our first year. Our ambition is to become the platform that powers how brands serve, engage and sell through AI.
We’re looking for people who move fast, take ownership and care about results.
About the role
About Permut
Permut is the leading conversational AI platform for brands to build, optimize and scale AI agents across every customer channel.
Our agents connect to a brand’s systems to understand customer needs, resolve requests and take action throughout the shopping journey, from product discovery to post-purchase support.
+100 amazing brands chose Permut in our first year. Our ambition is to become the platform that powers how brands serve, engage and sell through AI.
We’re looking for people who move fast, take ownership and care about results.
About the role
You’ll own the systems, processes and analytics behind Permut’s revenue growth.
Working closely with the founders, Sales, Partnerships and Customer Success, you’ll make sure our commercial teams have reliable data, clear processes and the tools to execute effectively.
This is a hands‑on role with broad ownership. You’ll improve how we generate pipeline, forecast revenue,



price our product and grow customer accounts. You’ll help leadership understand what is driving growth, where revenue is at risk and which changes will have the greatest impact.
What you’ll do
Own sales operations. Establish clear pipeline stages, lead routing, CRM standards and forecasting routines. Support territory, quota and incentive planning as the team grows.
Build revenue analytics. Create dashboards and analyses covering pipeline conversion, sales cycles, win rates, team productivity, recurring revenue, expansion and churn. Turn findings into specific actions.
Shape pricing and packaging. Model pricing options, design experiments and measure their impact on conversion, revenue, retention and gross margin. Help connect what we charge to customer value and the cost of delivering our product.
Connect the customer lifecycle. Improve handoffs between Sales, onboarding and Customer Success so customer commitments, success criteria and expansion opportunities are clearly documented and acted on.
Make our systems work together. Connect CRM, billing, product usage and customer data. Automate repetitive work and improve the accuracy and consistency of our reporting.
Lead revenue planning and reporting. Build forecasts, capacity models and quarterly and annual commercial plans. Prepare clear reporting for leadership, board and investor discussions.
Spot problems early and drive solutions. Investigate stalled deals, conversion changes,

📌 Revenue Operations Lead (Barcelona)
🏢 Permut
📍 Barcelona